---
title: Order Status
description: "### **Order Status Guide** You can track your order status via **My Account**. Below are the different order statuses and what they mean: #### **1. Pending Approval** - This is the initial status after a successful checkout. - You will…"
url: "https://momocodesign.com/docs/order-status/"
updated: "2025-02-10"
category: Order
---

# Order Status

### **Order Status Guide**

You can track your order status via **My Account**. Below are the different order statuses and what they mean:

#### **1. Pending Approval**

- This is the initial status after a successful checkout.
- You will receive an email confirmation.
- At this stage, you can still **cancel** or **replace files** via a support ticket.

#### **2. Print-in-Progress**

- The status updates to **Print-in-Progress** once your files pass the preliminary pre-flight check.
- You will receive an email notification.
- **No changes or cancellations** can be made at this stage.

#### **3. In-Transit**

- Once printing is complete, the order status changes to **In-Transit**.
- Your **invoice** will be available for download in your account.

#### **4. Completed**/Ready-to-Collect

- The status updates to **Completed** once the order has been successfully shipped or is ready for self-pickup.
- You have **5 days (including weekends and public holidays)** from this status update to raise any print-related issues.

#### **5. Cancelled**

- This status means the order has been cancelled.

#### **6. Pending Payment**

- The payment was **unsuccessful**, and the order remains incomplete.